Privacy Policy

Kagzikaam (“we”, “our”, “us”) operates as a private service assistance platform that helps users with RTO-related documentation, compliance, and process guidance. We respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information voluntarily provided by users, including:

• Full Name
• Mobile phone number
• City or current location
• Specific service requirements or enquiry details
• Documents shared for service processing (RC, DL, etc.)
• Communication records related to service assistance

How We Use Your Information

Your information is used only for legitimate service purposes, including:

• Responding to enquiries and service requests
• Providing RTO documentation assistance
• Connecting you with verified service providers when required
• Sending service updates and status notifications
• Communicating through phone calls, WhatsApp, SMS, or email
• Improving our service quality and customer experience

WhatsApp Communication

By submitting your details or requesting services, you consent to receive service-related updates and notifications via WhatsApp. Kagzikaam uses Meta’s WhatsApp Business platform to send such communications.

Users may opt out of WhatsApp communication at any time by contacting us directly.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only with:

• Verified service providers assisting with your requested services
• Government authorities or regulatory agencies if required by law

Data Retention & Protection

We retain personal information only for as long as necessary to provide requested services and maintain records. We implement technical measures to protect data from unauthorized access, though no online service can guarantee absolute security.

User Rights

Users may request access to their stored information, correction of data, or withdrawal of communication consent. Requests can be made using the contact details below.

Third-Party Links

Our platform may include links to third-party providers. We are not responsible for their privacy practices and encourage users to review their policies separately.